Mecima Pro, the organizers of DAY6's 'FOREVER YOUNG' world tour, apologized following the latest controversy over poor event planning.
Fans heavily criticized DAY6's performance on May 3 for poor planning, lack of adequate safety measures, and refusal to offer refunds after a sudden venue change.
The concert was originally scheduled to take place at the Jakarta International Stadium but was moved to the GBK Madya Stadium last minute due to a scheduling conflict with a football event.
On May 7, Mecima Pro issued an apology stating, "We sincerely apologize for all the inconveniences caused during the event, especially regarding the venue change and any resulting concerns. We deeply regret the confusion and disappointment fans experienced and offer our heartfelt apologies. "
They continued, "This outcome was never something we intended, and we fully empathize with the disappointment and inconvenience you must have felt. We are taking immediate corrective actions to ensure that such incidents do not happen again. In relation to this, we have consulted with the Indonesian Music Promoter Association (APMI) and other relevant institutions, seeking feedback and advice."
Mecima Pro concluded, "Once again, we deeply apologize. We are grateful that this situation has reminded us of the importance of responsibility and has given us the opportunity to improve ourselves. We will do our best to regain your trust and provide the valuable experience you rightfully deserve."
Below is the full statement from Mecima Pro:
"To all the fans who attended the DAY6 concert in Jakarta,
We sincerely apologize for all the inconveniences caused during the event, especially regarding the venue change and any resulting concerns.
We deeply regret the confusion and disappointment you experienced and offer our heartfelt apologies.
We also extend our sincere apologies to the members of DAY6 and JYP Entertainment, who may have been affected by the difficulties during the concert.
We are truly grateful for the unwavering love and support from all the fans who participated in this event. We deeply regret that we were unable to meet the level of expectations you had for the concert. The responsibility for failing to meet those expectations lies entirely with us.
This outcome was never something we intended, and we fully empathize with the disappointment and inconvenience you must have felt. We are taking immediate corrective actions to ensure that such incidents do not happen again. In relation to this, we have consulted with the Indonesian Music Promoter Association (APMI) and other relevant institutions, seeking feedback and advice.
Based on these insights, we promise to do our utmost to improve every aspect of our planning, operations, and communication moving forward.
Once again, we deeply apologize. We are grateful that this situation has reminded us of the importance of responsibility and has given us the opportunity to improve ourselves. We will do our best to regain your trust and provide the valuable experience you rightfully deserve.
Thank you."
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