On November 25 EST (November 26 KST), KQ Entertainment delivered the following news via ATEEZ's official fan cafe:
"Hello, this is KQ Entertainment.
It is with great regret that we inform you of the passing of ATEEZ member Wooyoung's grandfather.
We pray for the soul of the deceased, and additionally ask that fans send their warm words of comfort and encouragement toward Wooyoung.
Due to the sudden news, Wooyoung is unable to attend ATEEZ's 'PLAY82 With ATEEZ in New York' fan sign event which was scheduled to be held on November 25.
The event will be held with 7-members excluding Wooyoung. Although content related to Wooyoung's birthday celebrations which were previously recorded will be uploaded on schedule, the member's YouTube live and fan cafe comment party will be postponed until a later time.
We will inform you with a modified schedule at a later time.
We ask for your understanding.
Many fans were especially saddened to hear the sudden news as the passing of Wooyoung's grandfather fell on November 26 KST, which also marks the ATEEZ member's birthday.