It was reported that the two got close after working together on a single released back on May 20th and sharing their love for dogs as dog owners. On this day, Crush's label, P Nation, officially confirmed that Joy and Crush are in a relationship. SM Entertainment has also confirmed their relationship in an official statement.
Soon after, Joy took to a fan community Lysn to share a personal message and apologize to them about the sudden news. Despite her worry, many people have been well-receiving of the news as many netizens have been congratulating both Joy and Crush.
On August 25, netizens gathered in an online community to discuss the reason people have been responding coolly to Joy's dating news. Netizens speculate that Joy's favorable image had helped people accept her dating news well. Netizens commented, "I think it's because Joy has a good image. She's so diligent with her work," "I think it's because she isn't dating an idol member," "I think it's because it's been a while she debuted too," "I thought she looked cute with Sung Jae," "I feel it's also because she has a lot of female fans more than she has male fans," "I also think it's because Crush is not an idol group member," and "It definitely feel it's because Joy has more female fans and also Crush is not an idol group member, lol."