On January 24, Big Hit Entertainment made an official announcement via the boy group's fan cafe. The notice informs fans about the members' decision to only accept fan letters from now on.
The noticed stated, "After a long and thorough discussion with BTS members about the gifts that you send with sincere hearts, we decided not to receive any more gifts (delivery service & support) except letters."
It continued, "Only the gifts sent before 6 PM Friday, March 30 will be delivered to the artists. After March 30, only letters can be delivered to the artists." However, "Fan events prepared to support BTS members at Korea and Global concerts and official fan meetings can proceed after approval as it was before."