Troubled youths in Gyeonggido can call 1388 for phone counseling, and MONSTA X became ambassadors for the number to encourage them to use the service. The boys had their appointment ceremony recently and tweeted a photo at the ceremony. Gyeonggido Youth Call 1388 revealed the MONSTA X members were chosen for their friendly image.

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The committee said, "As situations, such as school violence, running away from home, and other problems youths face, get more serious, we hope MONSTA X promoting this help line will multiple its effectiveness. We hope for youths to use the phone counselling to overcome their difficulties."