Dingo Music apologized after an opening video at the ‘Killing Voice’ concert on Oct. 18 mistakenly displayed an image including a former member of Highlight. The company acknowledged the error as a review failure and accepted responsibility.
Fan reaction has been swift. Online, many questioned how ticketing and promotion could run for over a month while the opening video was reportedly produced on the same day. Critics also noted that older assets were chosen despite ample up-to-date materials, resulting in a frame that omitted leader Doojoon and included a departed member—cited as the core issue. Fans are asking whether rehearsals and stage-by-stage checks actually occurred, and are calling for separate apologies to the members, the agency, and fans, along with a concrete plan for remedies.
Dingo Music said it will strengthen asset verification and approval steps during production to prevent a recurrence. Fans, however, are urging the company to present specific timelines, execution measures, and a clear assignment of accountability.
Full Statement
2025 dingo music CONCERT ‘Killing Voice’ — apology regarding the Oct. 18 (Sat.) performance.
Hello, this is Dingo Music. During the process of introducing the Highlight lineup in the opening video for the ‘Killing Voice’ concert held on Oct. 18 (Sat.), 2025, an error occurred in which an image including a member who had already left the team was shown.
This is clearly Dingo Music’s mistake as the overall producer of the show, and we deeply apologize for airing the video without sufficient prior review. Above all, we sincerely apologize to the members of Highlight, their agency, and all fans for the distress and inconvenience caused.
Although production on the day of the show was on a tight schedule, we fully understand that no circumstance can exempt us from responsibility. As the party that created and published the content, Dingo Music bears full responsibility.
We take this matter very seriously and will strengthen artist-related asset verification and approval procedures across all production stages to ensure that similar issues do not recur.
Once again, we extend a deep apology to the Highlight members and fans who may have been hurt by this incident, and we are truly sorry to all audience members for the concern caused. Dingo Music will take full responsibility to ensure that an artist’s valuable stage is never compromised by our shortcomings.
Dingo Music, Oct. 18, 2025 (KST).
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