When a fan fainted at the concert and other fans told the security guard, the security guard ignored their ask for help and didn't do anything until Ilhoon himself came out onto the extended stage, and personally asked the security guard to help the fainted fan.

Another issue was when a male fan was taken out of the concert for taking photos. While the extraction itself was not a problem, the problem happened when the security noticed that the fan had not taken off his wristband. A witness reported that there were some raised voices from both sides at first but the fan was leaving, and then the guard put the fan in a headlock when the wristband was still on the fan's wrist while he was leaving.

Fans are demanding feedback on the security in both situations.