On May 20, Source Music notified fans with an update via LE SSERAFIM's official Weverse.

The agency stated on this day,

"Hello, this is Source Music.

We would like to notify that LE SSERAFIM's scheduled appearance on KBS2's 'Music Bank' (on May 18 at 3 PM KST) and the group's scheduled video fan sign event (on May 18 at 8 PM KST) have been cancelled. 

We apologize to fans who waited for the events, and also ask those who were selected to attend the pre-recording for 'Music Bank' for their understanding.

Additionally, the cancelled video fan sign event will be re-scheduled at a later date, and we will do our best to notify the fans who were selected for the event as soon as possible.

Lastly, we assure you that the agency will release a formal position on the recent accusations against a member of LE SSERAFIM once all details are confirmed."

Earlier on May 19, a legal representative of 'A', an alleged former victim of school bullying, released a lengthy statement claiming that LE SSERAFIM member Kim Garam received formal penalization for taking part in bullying a classmate in 2018.