On March 7, Big Hit Entertainment told Newsen, "We know there is a great amount of attention on the 'iHeartRadio Music Awards'. Unfortunately, BTS are currently busy with album preparations and also have very busy schedules, so it will be difficult for them to attend."
The agency added, "We are aware that BTS fans from all over the world are giving a huge amount of support for the awards. We sincerely appreciate them regardless of the results."
BTS and EXO have been nominated for the awards, scheduled to take place on March 11.