On September 23, a D.O. Fan Union spoke up on behalf of the idol and shared his decision in Korean, English, Japanese, and Chinese for the diverse group of fans. 

The announcement read as follows:

"Hello, we are D.O. Fan Union. We'd like to express Kyungsoo's opinion that he thanks all his fans for their continuous and unlisted love and that he will accept only their heart. For this reason, there will be no more support, with the production report conference of the movie 'Pure Love' for our last support. Although we cannot directly support Kyungsoo through his company anymore, we will continue to support him through other ways. Please provide our warm-hearted Kyungsoo with greater love and fantastic support. We thank all of you for being with us."