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YES24 apologizes as servers go down due to huge demand for EXO's concert tickets

By KpopJoA   Wednesday, October 25, 2017   29,752   16,565   34
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Tickets to EXO's 4th concert 'EXO PLANET #4 – The EℓyXiOn' immediately sold out within moments upon going live.


On October 25, YES24 claimed tickets to EXO's concert for both standing and seating sold out entirely as soon as they went on sale. The popular SM group is set to perform for three days from November 24-26 at Seoul's Gocheok Sky Dome. Due to the high traffic, the servers couldn't handle the demand and ultimately shut down. 


SEE ALSO: EXO reveal more details on upcoming winter album


YES24 described the chaotic scene, "There were a lot more people than we expected. We clearly were not prepared for it. We would like to deeply apologize for not being able to quickly respond and provide a normal ticketing process. We will do our best to avoid such incidents in the future.  Once again, we apologize for the inconvenience."


Meanwhile, 'EXO PLANET #4 – The EℓyXiOn' takes on the concept of a paradise where only the chosen ones are allowed to enter.





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