It appears that there were more levelheaded EXO-Ls who believed that insulting the young actresses was entirely uncalled for and out of line.
A part of the EXO fandom have stepped forward to issue an official apology on the fandom's behalf, apologizing to everyone who were directly and indirectly involved in the recent controversy.
The apology reads:
"Hello. This is EXO's fan club EXO-Ls.
As a representative of the EXO fan club 'EXO Fan Talk,' I was compelled to relay an apologetic heart through this letter to Ms. Kim Hwan Hee and Ms. Seo Shin Ae who were hurt by our fan club's censure and malicious comments.
It is our fandom's wish to officially apologize about directing insults and hate comments toward Ms. Hwan Hee and Seo Shin Ae for saying that they like other groups on 'Happy Together' and for the fact that Ms. Hwan Hee got more screen time [than EXO]; everyone in our fandom are currently reflecting on our actions.
1. Apology regarding what was said on Twitter
This is an apology from Twitter fans who insulted Kim Hwan Hee following the 'Happy Together' broadcast. Currently, several fans who have uploaded official apologies deleted their accounts.
2. Apology for driving Ms. Seo Shin Ae to shut down her Instagram
Among fans within Korea, more people reacted positively toward Seo Shin Ae rather than write hate comments and rebuke her; however, it seems that international fans bombarded her with malicious comments so we can only apologize [for their behavior] as those of the same fandom. It was difficult for us directly obtain an apology from them due to a communication barrier but as the representative of EXO's fan club 'EXO Fan Talk,' we would like to apologize
3. The situation on ['Happy Together'] viewer forums
Following the broadcast, inconsiderate fans had written on the viewer forums that they were disappointed, etc., so we have cleansed the forums with more positive messages.
Lastly, we would like to apologize once again for inconveniencing so many people and bringing frowns upon their faces for what these inconsiderate fans said. We will try our best so that no one else would be hurt by our fandom from a similar incident. Further, it is our wish that this occurrence will not be brought up on forums again.
We apologize once more to Ms. Seo Shin Ae and Ms. Kim Hwan Hee for being hurt by inconsiderate fans.
-Everyone at 'EXO Fan Talk'-"